Refund Policy

NTRODUCTION

At Web Profit Consulting, we strive to ensure the satisfaction of our clients with our products and services. This Refund Policy outlines the terms and conditions under which refunds may be provided. By using our website and services, you agree to the terms set forth in this policy.

SERVICES ELIGIBLE FOR REFUND

Refunds may be considered for the following services:

Consulting Services: If you are not satisfied with our consulting services, you may request a refund within 14 days of receiving the service.
Digital Products: If a digital product you purchased is found to be defective or not as described, you may request a refund within 30 days of purchase.

CONDITIONS FOR REFUNDS

To be eligible for a refund, the following conditions must be met:

Proof of Purchase: You must provide proof of purchase, such as an order number, receipt, or confirmation email.
Reason for Refund: You must provide a valid reason for requesting a refund, including any specific issues you encountered with the service or product.
Unused Services: For consulting services, the refund will only be considered if the service has not been fully utilized. If the service has been partially completed, a prorated refund may be offered based on the percentage of the service that has been delivered.

NON-REFUNDABLE SERVICES

The following services are non-refundable:

Custom Projects: Custom projects and bespoke services, where work has already commenced, are non-refundable due to the personalized nature of the work involved.
Completed Services: Services that have been fully rendered and delivered to the client are non-refundable.

PROCESSING REFUNDS

To request a refund, please follow these steps:

Contact Us: Send an email to our support team at gabriel@webprofitconsulting.com with your request for a refund. Include your proof of purchase and a detailed explanation of the reason for your request.
Review and Approval: Our team will review your request and determine its eligibility based on the conditions outlined in this policy. We may contact you for additional information or clarification if necessary.
Refund Issuance: If your refund request is approved, we will process the refund within 10 business days. Refunds will be issued using the same method of payment used for the original purchase.

EXCEPTIONS

In certain exceptional cases, we may consider refunds outside the conditions specified in this policy. Such exceptions will be evaluated on a case-by-case basis at the discretion of Web Profit Consulting.

CHANGES TO THIS POLICY

We reserve the right to modify this Refund Policy at any time. Changes will be posted on our website and will take effect immediately upon posting. We encourage you to review this policy regularly to stay informed of any updates.

If you have any questions, concerns, or requests regarding this Refund Policy, please contact us at gabriel@webprofitconsulting.com. We are committed to addressing your concerns and ensuring your satisfaction with our services.